Privacy Policy
1. General Information
Protecting your personal data is very important to us.
This Privacy Policy explains how we collect, process, and protect your data when you visit www.roy-shop.com or use our services.
Data Controller:
Company Name: Daniela Luca
Address: Eulerstr. 12, 51065 Cologne, Germany
Email: royshopde@gmail.com
VAT ID: DE 363094850
Phone: +49 173 8727440
The European Commission provides an Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/
We are a member of the FairCommerce initiative. More information is available at www.fair-commerce.de.
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2. Collection and Storage of Personal Data
We collect personal data only when you voluntarily provide it to us, such as when creating an account, placing an order, or contacting us by email.
The information collected may include:
- First and Last Name
- Email Address
- Phone Number
- Payment Information (PayPal, Credit Card, etc.)
- IP Address
This information is used solely to process orders and improve our services.
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3. Use of Data
Your data may be processed for the following purposes:
- Processing orders and payments
- Delivering digital products and account access
- Customer support and communication
- Order confirmations and inquiries
- Improving our website and services
We do not sell or share your personal information with third parties unless necessary for order fulfillment, payment processing, or required by law.
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4. Payment Providers
For secure payment processing, we work with trusted payment providers such as PayPal, Stripe, Wise, and similar services.
These providers process payment information independently according to their own privacy policies.
RoyShop does not store complete credit card numbers or banking details.
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5. Cookies
Our website uses cookies to improve user experience and enable essential website functions.
Cookies are small text files stored on your device.
You may configure your browser to notify you about cookies or block them entirely.
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6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from loss, misuse, unauthorized access, or alteration.
Our website uses SSL encryption (HTTPS) to ensure secure communication.
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7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data ("Right to be Forgotten")
- Restrict data processing
- Request data portability
- Object to data processing
To exercise any of these rights, please contact:
support@roy-shop.com
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8. Data Retention
We retain personal data only for as long as necessary to fulfill contractual obligations or comply with legal requirements.
After the applicable retention period expires, data will be securely deleted or anonymized.
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9. Changes to This Privacy Policy
RoyShop reserves the right to update this Privacy Policy at any time to reflect legal, technical, or operational changes.
The latest version will always be available on our website.
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10. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
RoyShop Data Protection Department
Eulerstr. 12
51065 Cologne
Germany
Email: support@roy-shop.com